AI voice platforms.
The newest buyer in voice: agent platforms placing calls at machine scale — scheduling, support, collections, qualification. Their traffic profile breaks every assumption bilateral carriers price on, and regulators are watching the segment closely. Both problems have the same answer: transparency.
Agent traffic breaks carrier assumptions.
High attempt volumes, short average durations, bursty concurrency — AI agent traffic looks like everything sellers' anti-fraud heuristics were trained to reject. Sold blind, it gets routes pulled and accounts suspended mid-campaign. The exchange's answer is declared traffic profiles: state what your traffic is, get matched with sellers who price that profile honestly, and keep the route.
- Declared traffic profiles match agent traffic with sellers who accept it — no surprises, no mid-campaign suspensions
- Per-route ASR/ACD data calibrated against your own traffic, not retail averages
- Elastic concurrency on a single interconnect — burst capacity without vendor hunts
- Programmatic everything: price feed, routing via tech prefix, metrics and statements by API
Regulators got to this segment early.
The FCC ruled in 2024 that AI-generated voices in robocalls fall under the TCPA's "artificial voice" rules — consent requirements apply, and enforcement is active. CLI authentication regimes (STIR/SHAKEN in the US and Canada, equivalent frameworks emerging in the EU and UK) make caller-ID reputation a hard dependency for answer rates. A compliant AI voice platform needs carriers that take this as seriously as it does.
A vetted venue
Every member on the exchange passed business verification and sanctions screening. Your traffic never transits an anonymous reseller chain.
CLI integrity end to end
Routes typed and continuously verified by CLI delivery — the foundation of caller-ID reputation and answer rates.
Consented use cases
The exchange serves compliant, consent-based AI voice traffic. Declared profiles and member vetting keep the venue clean — which keeps your numbers clean.
CDR-level audit trail
One exchange CDR set documents every call — the audit trail a regulated outbound operation needs.